SyncyDelete your Syncy account
Last updated: 6 October 2026
You can delete your Syncy account and its data at any time — in the app, or right here, even if the app is no longer on your phone.
In the app
Go to Profile → Delete my account, check what is removed, enter your password, then the 6-digit code we email you.
Without the app
Enter the email and password of your Syncy account. We'll then send a 6-digit code to that email — both are needed, so nobody else can delete your account.
Your Syncy account has been deleted.
Any upcoming rides or bookings were cancelled and the other person was told. You can sign up again with the same email whenever you like.
Back to SyncyCan't get into that email? Write to privacy@syncy.in with your registered phone number and we'll help you confirm it's your account.
What is deleted
- Your name, email address, phone number, profile photo, gender and vehicle details.
- The ratings and reviews you received, your notifications, ride alerts, saved routes and block list.
- Any upcoming rides you posted and bookings you made — they are cancelled and the other person is told.
What is kept, and for how long
- Messages you sent stay visible to the people you chatted with, and ratings you gave stay but show as from "Deleted User" — neither stays linked to your name or contact details.
- Completed rides stay in the other person's history, without your name.
- SOS records and a minimal safety record (a one-way hash of your email and phone, no readable details) are kept for 12 months, then deleted automatically.
- Backups can hold deleted data for up to 30 days before they are removed.
The Privacy Policy explains all of this in full.