Last updated: 16 September 2026
Need help with Syncy? We're here to assist. Email us and we'll get back to you as soon as we can.
Support email: support@syncy.in
We typically respond within 2–3 business days. To help us resolve your issue faster, please include the email address or phone number registered with your Syncy account, and a short description of what happened.
Syncy is not an emergency service and this inbox is not monitored around the clock. If you are in immediate danger, contact the local emergency services on 112 first, and report the incident to us afterwards.
You can delete your Syncy account at any time, whether or not the app is currently installed on your device.
In the app: go to Profile → Delete my account, review what is removed, and confirm with your password. Deletion is immediate and cannot be undone — there is no recovery period.
Without the app: email support@syncy.in from the email address registered with your account, with the subject line "Delete my account". We will verify the request before acting on it.
Deleting your account removes your name, email address, phone number, profile photo, vehicle details, and the ratings you received, and cancels any upcoming rides or bookings. Messages you sent remain visible to the people you chatted with, and ratings you gave others remain but are shown as from "Deleted User" — neither stays linked to your name or contact details. A minimal record is kept for 12 months for safety and legal reasons. The Privacy Policy explains this in full.